Tetra Tech ES, Inc., a subsidiary of Tetra Tech dedicated to international development, is recruiting for a IT Assistant for a USAID-funded project in Islamabad, Pakistan.
POSITION DESCRIPTION:
The IT Assistant will report to IT/Admin Associate and will provide IT support to the SEP team
MAIN RESPONSIBILITIES AND TASKS:
* Install & Configure Computer System, Networking, Printers & Scanners
* Monitoring, Maintaining Computer Systems & Networks & facilitating other computer related Issues.
* Must have experience to work independently.
* Performing routine audits of systems and software.
* Investigate, Diagnose & Solve Computer Hardware & Software System.
* Troubleshoot issues related to client server connectivity.
* Planning and undertaking scheduled maintenance upgrade/ Data Backup.
* Draw network diagrams for smooth working of IT Operations.
* Installation of operating system, MS Office, Anti viruses and other application Software.
* Record and maintain hardware and software inventories, site and/or server licensing, and user access and security.
* Maintain confidentiality regarding the information being processed, stored or accessed by the network.
QUALIFICATIONS: (MINIMUM REQUIREMENTS)
EDUCATION: Bachelor’s Degree in Computer Engineering/IT. Preference should be given to candidates with certification i.e. MCITP, MCSE, CCNA/CCNP
WORK EXPERIENCE: A minimum 3 years’ experience in IT Technical Support, Network Administration and Applications Development.
SKILLS
* Advanced communication skills, including active listening skills and excellent written communication.
* Exceptional interpersonal and skills and an ability to work collegially with team members and stakeholders.
* Ability to think clearly and logically.
* Ability to allocate and review priorities to meet deadlines.
* Flexibility in approach and an ability to adapt to varying demands.
* Proven skills in problem identification and resolution.
* Proven ability to live and work in conflict affected and/ or hostile environments.
* Working knowledge of the Microsoft Office suite.
* Must be willing to travel to other locations for short term assignment.
LANGUAGES: Excellent Language proficiency in spoken and written Urdu, English.
GENERAL: Tactfulness, Enthusiasm to the job. Good Human Relation skills, integrity and ability to work under pressure.