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COUNTRY PROGRAM MISSION

The American Refugee Committee (ARC) is an entrepreneurial humanitarian organization that assists displaced people to move from vulnerability to resilience, from impoverishment to well-being, and from exclusion to inclusion. Since 2002 ARC has been providing humanitarian relief and development assistance in Pakistan through meaningful engagement with refugees and internally displaced people, innovative human-centered programs, and rigorous attention to outcomes. ARC provides multi-sectorial programs that include primary and reproductive health, health clinic management, GBV programming, water and sanitation, shelter, and emergency response.

Through the EAC project and with local partners, ARC strives to help enroll one million out-of-school children in quality primary education schools while strengthening and building on existing formal and alternative education systems in Pakistan.

 

PRIMARY PURPOSE OF THE POSITION

The Manager Management Information Systems (MIS) will provide overall leadership, oversight and management support to the design and development of education management information system and reporting dashboard.  He/she will be responsible for ensuring data security, collation and analysis of EMIS data.

MAJOR AREAS OF ACCOUNTABILITY

PRIMARY DUTIES/RESPONSIBILITIES  

  • Develop and implement MIS system to meet internal and donor reporting objectives
  • Oversee the storage, security and confidentiality of EMIS data
  • Ensure the storage, archiving, back-up and recovery procedures are functioning correctly.
  • Ensure completion and quality of data entry
  • To develop and implement internal and partner reporting systems
  • Respond queries on database use and provide monthly overview of the database.
  • Develop and control user access permissions for each segment of dashboard according to program management specifications
  • Conduct Training need assessments and develop need based trainings for data enumerators.
  • Generate reports analytical and graphic reports on progress as required.
  • Analyze, research and recommend improvements to the current system and infrastructure
  • Develop an organizational learning supportive environment and recommend refresher courses and trainings
  • Perform other duties as assigned by the Supervisor.

EDUCATION, TECHNICAL SKILLS & KNOWLEDGE REQUIRED

 

  • Master’s degree in Information Technology Management, Statistics or a related field
  • 5 years’ experience of managing MIS especially education management information system
  • Prior experience working with INGOs is a plus.
  • Good negotiation skills and ability to settle disputes;
  • Excellent management, communication and organization skills.
  • Excellent MS Office skills including Word, Excel and Access database.
  • Fluent in both oral and written English
  • Experience of conducting trainings

KEY BEHAVIORS & ABILITIES

  • Proven ability to coordinate, manage and delegate work appropriately
  • Ability to solve complex problems with diplomacy and to exercise independent judgment.
  • Excellent written and verbal communication, including effective presentation and facilitation skills
  • Excellent strategic thinking, process management and problem solving skills
  • Collaborative, results-oriented management style
  • Ability to take initiative; be resourceful and innovative
  • Ability to work under stress and with tight deadlines.
  • Strong interpersonal skills.
  • Ability and demonstrated experience leading and managing a diverse team in a challenging programmatic context.
  • Ability/willingness to travel within country and internationally.
  • Extremely flexible, willing to take on other duties/tasks and have the ability to cope with stressful situations and frustrations
  • Ability to exercise sound judgment and make decisions independently in difficult environment