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Background Information

Job Title:

Human Resources and Logistics Officer

Location:

Islamabad, Pakistan

Division:

Pakistan Country Office

Date:

29 March 2018

Ref:

PAK/HR/18/03

Description of the unit/division:

In 2007, Trócaire opened a country office in Pakistan. Our goal in Pakistan is, ‘to contribute to a just and equal society where people have control over their own lives and are holding those in power to account.’ Trócaire’s work in Pakistan focuses on four key areas: rights of bonded labourers, preparing for and responding to emergencies, tackling gender based violence and securing sustainable livelihoods. Together with 15 local organisations, Trócaire works in 14 districts across Sindh, Khyber Pakhtunkhwa and Punjab provinces and the Federally Administered Tribal Areas.

Background to the Role:

Trócaire’s systems team in Pakistan oversees its finance, administration, human resources and logistics functions. The team contributes to the delivery of partnerships and programming in line with organisational objectives and policies and in compliance with donor regulations. The Human Resources and Logistics Officer will support the work of this team and contribute to its efficiency in managing human resources and logistics requirements.

Reporting to:

Finance and Administration Director

Team Relationships:

Programmes, Finance and Administration teams

Managing (Individuals/Team):

Drivers (2)

Contract Type:

Fixed Term

Contract Duration:

2 years

Grade:

4

Location of Position

Islamabad, Pakistan with frequent travel in-country

Safeguarding Programme Participants:

Trócaire is committed to safeguarding people within our programmes from exploitation and abuse and has specific policies on this commitment (including a Global Code of Conduct). These policies outline the expected behaviour and responsibility of all staff, consultants and other organisational representatives. Any candidate offered a job with Trócaire will be expected to sign Trócaire’s Safeguarding Policies and Global Code of Conduct as an appendix to their employment contract and agree to conduct themselves in accordance with the provisions of these documents. These policies can be viewed here.

Safeguarding Job Analysis:

High

Role Description

Scope of the Role:

Under the supervision of the Finance and Administration Director, the Human Resources and Logistics Officer will be responsible for ensuring efficient and effective management of human resources and logistics functions for the country office. The Human Resources and Logistics Officer will lead on recruitment, induction, performance management and contracting. In addition, the Officer will lead on the country office’s logistical requirements including fleet management, asset management and procurement.

Key Duties & Responsibilities:

  • To lead Trócaire’s human resources function including recruitment, induction, performance management and contracting. 
  • To lead Trócaire’s logistics function including fleet management, asset management and procurement.

In particular this role will involve the following components:

Recruitment and Induction (10%)

  • Provide guidance and support in delivering upon Trócaire’s approach to recruitment and selection.
  • Coordinate all aspects of the recruitment and selection process for national posts including advertisements, shortlisting, interviews, correspondence, offers, references and contracting.
  • Lead on the formation and delivery of an induction process for all new staff.
  • Promote equality and diversity in recruitment and selection processes and within the work place.

Policy, Advice and Compliance (30%)

  • Assist the Finance and Administration Director in the development and review of a human resource policy, manual and processes.
  • Provide updates and guidance to all staff on probation, line management, performance management, entitlements and contracting.
  • Oversee provision and management of life assurance and health insurance for all staff, in line with Trócaire’s human resources policy.
  • Ensure an up-to-date record is maintained of all human resource files including recruitment, induction, performance, entitlements, leaves/allowances and training and maintain Trócaire’s Human Resources Information System (HR Agresso).
  • Provide relevant documentation and workings to the finance function including salaries, benefits, deductions and statutory payments (such as EOBI).
  • Liaise with external parties such as HR Forum, other INGO and EOBI on government legislation and compliance issues affecting Trócaire and ensure dissemination of such information to senior management and staff in a timely manner.
  • Advise and monitor on staff performance management and capacity development plans.

Logistics (60%)

  • Provide guidance and updates to all staff on logistic policy and processes.
  • Manage the daily procurement needs of the country office including quotes, evaluations, contracting and receipts of good/services in line with Trócaire and donor rules.
  • Manage the daily supply/service needs of the country office including booking and processing payments for transport, flights, food, accommodation and specialist supplies/services.
  • Manage vehicle log sheets and process donor allocations and fuel and maintenance requests.
  • Facilitate staff and visitor entry and work visas.
  • Prepare draft purchase orders/contracts for management approval.
  • Provide relevant documentation for finance and ensure timely processing of payments to suppliers/service providers.
  • Conduct annual suppliers/service providers review.
  • Manage relationship with insurance provider covering health, life, burglary, cash in safe/transit and vehicles.

Safeguarding Programme Participants

  • Ensure that recruitment processes align with Trócaire’s safeguarding commitments including ‘communicating our commitment’ and ‘recruiting people of integrity’.
  • Ensure that procurement processes align with Trócaire’s safeguarding and human rights commitments including ethical and sustainable supply chains.
  • Support Trócaire to communicate and deliver upon its commitment to safeguarding programme participants, particularly among partner organisations.
  • Responsible for receiving, documenting and processing complaints regarding Trócaire’s operations.

Other

  • Provide required finance and administrative support to Trócaire and partners as part of a humanitarian response.
  • Undertake any other responsibilities assigned by management.

Person Specification

Qualification

  • Minimum graduate degree in human resources or business administration or Post-graduate degree in human resrource or business administration.

Experience

 

  • Minimum of 4 years’ experience working in human resources or logistics, preferably for a NGO

Skills

  • Strong interpersonal skills
  • Ability to mediate and negotiate
  • Excellent planning and organisational skills
  • Computer literacy skills in Microsoft Word, Excel and Outlook
  • Working knowledge of English and Urdu

Qualities

  • Pays great attention to detail
  • Dynamic and willing to take initiative
  • A team player but also capable of working with minimal supervision
  • Capacity to be flexible and adaptable to changing contexts and priorities
  • Ability to work under pressure and to deadlines
  • Patient and pays high degree of attention to detail
  • Punctual and reliable
  • Sensitivity to gender and protection concerns and needs




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