Documentation & Education Specialist

The individual will be responsible for developing, reviewing and adaptating technical documentations related to MIS and will assist and facilitate the documentation needs of training and curriculum writing. 

Job Specifications

• A Bachelor’s degree in IT, Education, Communication or related field
• Minimum 5 years of experience in technical writing
• Ability to explain, in simple language, software application usage and user interactions steps preferably in Unified Modeling Language (UML)
• Ability to gather and convert processes, workflows, application steps, data entries, report runs, etc., into a written narrative with illustrated screenshots and graphics 
• Must be proficient in Microsoft Word, Excel, Project, Power Point, Adobe InDesign, and Graphic tools
• Experience in editing documents with references to code, using languages such as PHP etc.
• Knowledge of software design and development methodologies (e.g., Agile, SCRUM, etc.)
• Ability to effectively communicate technical concepts to relevant individuals
• Ability to work with cross-functional teams, and senior management of Government and donor agencies
• Ability to work well autonomously and in a team environment

Job Responsibilities

• Provide support and assistance with documentation for existing and new MIS such as user guides, training manuals, job-aids, reports, training videos, SOPs etc.
• Provide support and assistance with assessment of documentation needs for training plans in coordination with MIS developers and functional area subject matter experts
• Write curriculum for courses developed by the program and identify subject matter experts who can help to contribute, edit, review the contents for improvement
• Gather templates, logo, copy right text, and other branding materials
• Assist in writing technical content using Microsoft Word, InDesign or similar word processing tool; ensure that appropriate templates, branding and narrative styles are being applied to the written document
• Work with other colleagues for publication and dissemination of the technical content
• Maintain documentation to keep them current and proactively work with trainers and developers to ensure that documentation is kept up to date
• Assist in conducting training/events to all relevant government staff at all levels 

Note: Individuals can apply using Brightspyre or send their resumes directly to [email protected] clearly mentioning the position title in the subject line of the email.

Chemonics International Inc. is an equal opportunity employer; only individuals who are shortlisted will be contacted for an interview.