Customer Support Specialist

Relevant Experience:

 Customer Services, Calls Handling, 

Job Description:

• Brief description of the job:

ü  Timely preparation of rates and quotes for customers and overseas agents.

ü  Collaborate and build relationships with customers to strengthen service competitiveness

ü  Communicate timely correspondence back to customers, track and resolving any issues regarding product.

• Timings: 9 hours shift
• Requirements (Education): O-Level / A-Level / Intermediate / Bachelors
• No. of Vacancies: 30+
• Skills & Abilities: Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent “ONLY”.
• Ability to work in a blended operations and customer development role
• Self-motivated, assertive, and respond to brand metrics.
• Manages complex transactional or emotional customer situations promptly and professionally.
• Ability to multi-task in a fast paced environment with rapidly changing priorities
• Contributes to building a positive team spirit and puts success of team above their own interests.
• If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion.
• Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus
• Salary: upto Rs. 45,000/-
• Transport: Conveyance will be provided.
  • Job Location: Karachi / Lahore / Islamabad