TITLE: Training Coordinator
LOCATION: ASF Head Office, Lahore
REPORTS TO: Head, Business Support Services (BSS)
JOB PURPOSE:
Primary responsibilities of Training Coordinator are to ensure the smooth and effective functioning of training events and special programs/projects organized by ASF. This involves marketing, planning and execution of regular training programs as well as assistance in planning for and facilitating short, one-time trainings or other training programs initiated throughout the year. Responsibilities include presenter and participant outreach and logistics, as well as coordinating with clients on event details. The position also involves creation of training materials such as case studies, PowerPoint presentations, worksheet handouts, etc. and may also include writing of newsletters and other materials as required by each training and other programs/projects.
JOB DESCRIPTION:
- Coordinate course registrations/enrolments, provision of information to secure enrolments and facilitating the delivery of courses/workshops organized by Agribusiness Support Fund (ASF).
- Assist Head, BSS in developing business and marketing plan for training, workshops and other events
- Support the implementation of the annual business and marketing plan
- Keep Head, BSS updated on status of assigned training and projects
- Support the coordination of all training activities
- Co-ordinate training resources and manage these resources within budget allocations
- Ensure assessment records are held on file
- Monitor and support reporting on the progress and outcomes of the training operation
- Implement promotional strategies to secure additional enrolments
- Maintain trainer/facilitators files and to ensure that all contracted trainers/facilitators hold the required qualifications and professional industry competency prior to any appointment to deliver a training course/workshop/service on behalf of ASF
- Maintain and review (at least annually) training partnerships/agreements to generate income and deliver training opportunities and maintain a register of such agreements
- Issue certificates to the training /workshop participants
- Recruit, select, induct and manage trainers/facilitators for training/workshops etc.
- Prepare course schedules/calendars and co-ordinate the delivery of these training courses/workshops whilst maintaining the appropriate reporting systems
- Co-ordinate trainers/facilitators, room/venue hire and catering requirements to meet training course schedules
- Co-ordinate advertising and promotional materials (including registration/enrolment forms)
- Manage direct supervision assessment responsibilities and records where trainers do not hold appropriate qualifications for training course/workshop being delivered
- Collect and assess course feedback (evaluations and trainer/assessor feedback) and ensure this feedback is analyzed and appropriate actions or responses are developed for consideration and/or implementation
- Maintain course and Participants files
- Administrative duties (including data entry, invoicing and banking) where required
- Work co-operatively with other staff and business units to achieve organizational objectives
- Maintain high standard work practices and ensure integrity, respect and confidentiality
- Attend staff meetings
- Respond and refer enquiries from members and the general public (as appropriate)
- Utilize and learn software and technology as required
- Maintain database of training/workshops
- Prepare procurement Requisition for training and other events.
- Submit expense reimbursement forms as appropriate.
- Create timelines and work plans for each event, as directed by the Head BSS.
- Create and organize training materials including participant binders and handouts, name tags, etc. Also developing marketing materials for events as appropriate.
- Keep ASF Web sites for individual programs updated with latest training materials.
- Compile final reports for training programs.
- Manage and update electronic curriculum library as new trainings are created or old ones updated and improved.
- Manage and update database of experts/ trainers, Participants and Client Organizations
- Answer and respond to outside communications, such as phone calls, faxes, emails, and web-based inquiries. This includes on-going communications, project-based communications, i.e., from training participants, presenters and clients.
- Networking and ability to promote ASF as appropriate in the context of trainings and conferences/ service provider.
- Hold opening and closing ceremonies of trainings independently
- Other duties as required and/or assigned by Head, BSS
Qualifications
This position requires initiative, motivation, creativity and ability to understand many areas of expertise. Qualification, knowledge, skills and abilities required for this job are:
- A Master degree in English/Business Administration/Communication Studies
- At least 3 years of experience of training coordination
- Excellent written and oral communication skills in English and Urdu are necessary to produce and deliver quality training programs.
- Communication skills in one of the regional languages would be an added advantage
- Excellent report writing skills
- Knowledge of computer applications i.e. Windows, Power Point, Word and Excel required.
- The knowledge of legal documents and contracts/Partnerships will be preferred.
- Experience in event management or logistics preferred.
- Leadership skills to effectively direct trainees/Participants while in a training class environment and ability to properly evaluate comprehension and application of subject material.
- The training area is one of constant change. This position must be able to react positively to these developments and help lead the way forward to include new developments in training targeted to both new and existing clients.