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  • Provides overall secretarial and administrative support to the Unit.
  • Responds to telephone calls, effectively provides support to clients and donors by responding to their queries
  • Participates in missions as and when required for providing quality programmatic support to team
  • Helps designing knowledge products and interacts and negotiate with publishers
  • Provides constructive feedback at levels for smooth functioning of office
  • Effectively helps in resolving any conflict and issue for promoting effective teamwork
  • Responsible for recruitment of staff and consultants by unit. Strongly maintains and overview consultants work programme and monitors deliverables.  Effectively liaise with them for deliverables and processing fee claims and travel expenses. Smoothly handles contractual issues, and releases payments in accordance with Bank policies
  • Responsible for scrutinising and processing of unit’s payments through close coordination with Bank’s accounting department and budget officer
  • Responsible for transactions processing as required for contractual service requests, Consultants' requests and fee claims for the Unit
  • Independently Organizes Study Tours, Consultative Group Meetings, Seminars/workshop, Country Team Retreats, and provides cross support to other units for organizing events. Undertakes preparation and finalization of briefing material for participants. 
  • Handles logistic arrangements for workshops/seminars/conferences/meetings.
  • Drafts responses to various requests to the Unit, responds on key events and other information. Works closely with Country Team Leader in handling various external and internal queries, as necessary
  • Acts as coordinator for TRS and LARS systems.  Ensures team members submit time sheets on time and correctly allocate their time to appropriate charge codes
  • Effectively establishes and maintains contacts with partners, government officials, world bank staff, NGOs, local vendors and HQs
  • Promotes knowledge sharing among Team members and other partners and open to new ideas and feedback
  • Handles any other tasks assigned by the supervisors.




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