U.S. Mission Pakistan is seeking applications from qualified individuals for the “Mail Room Clerk” position in U.S. Embassy Islamabad.
Basic Function of the Position – The incumbent is responsible for the timely processing and distribution of incoming and outgoing mail from/to Diplomatic Post Office (DPO), Diplomatic Pouch & Mail (DPM), the Pakistan Postal Service, the Ministry of Foreign Affairs, and domestic/international couriers while providing exemplary customer service. S/he also supports inter-office mail delivery. In executing his/her duties, the incumbent adheres to all prevailing Pakistani, Department of State, and US Postal Service regulations/guidelines and established mailroom Standard Operation Procedures (SOPs). S/he is expected to be fully proficient in the Department’s electronic computer systems for mail and pouch processing, mail screening techniques, and use of associated mail handling/postage equipment. When assigned, s/he drives to offsite locations in an Embassy-issued vehicle for mail pickup and delivery.
Qualification Requirements:
Education: Completion of Secondary School (10 years of education) is required.
Experience: Minimum two (2) years of general clerical experience in an office environment is required.
Job Knowledge: Incumbent should have adequate knowledge about mail handling and General Office Operations, familiar with local, International and Diplomatic Mail Services. Must have knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
Skills And Abilities: Incumbent must be able to learn about U.S. Pouch Service (USPS), Diplomatic Post Office (DPO), and International Mail Regulations, functions and practices of the Embassy and associated Agencies. S/he must be capable to use MS Office Suite, database applications and office equipment. Incumbent is required to lift up to 50kg weight. Valid Pakistani driver's license for Light Traffic Vehicle (LTV) is required. Applicants must show proof that they have a minimum of five years of licensed driving experience. Skills and abilities may be tested.
All applications must be submitted through Electronic Recruitment Application (ERA) to be considered. To view a current list of all available positions at the U.S. Mission in Pakistan and to apply online, please visit this page Electronic Recruitment Application (ERA) . For more information on how to apply visit the Mission internet site (https://pk.usembassy.gov/embassy-consulates/jobs/current-vacancies/).
Required Documents:
All applicants must upload/attach below supporting documents. Application without required documents will not be considered.
- Educational Documents: Include academic certificates (Matric, Intermediate & Bachelors, or University degree certificate)/transcript/diploma/Vocational training certificates/detailed mark sheet/school leaving certificate and/or any other related document.
- Experience Documents: Include professional and job-related experience certificates/letters of all previous and current work experiences or any other proof (e.g., last drawn salary slip/appointment letter etc.) of current employment.
- Driver's License: Driving licenses (new & old (if any)).