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Job Summary:

The Senior/Human Resource Officer is responsible for implementing an effective and efficient Human Resource generalist function that is aligned with the departmental and company strategic goals throughout the Humqadam Programme (SCRP) under the guidance of the HR/Admin Manager; provide a pro-active support service on a full range of Human Resources issues. The post holder will also be responsible for the administrative functions of the HR department. He/she will liaise with the Service Groups (Life Insurance and Health Insurance) and EOBI to which they are linked, to ensure that the service provided meets the programme’s needs.

Location: Islamabad

Reports to: HR/Admin Manager

Key Result Areas (KRAs)

Main Duties and responsibilities

Stakeholder Relationship Management

  • Establish good interpersonal relationships with all the employees and stakeholders.

Pre & Post-Recruitment  Process

  • Collect PRF from the department head for any new position
  • Collect JD of all the positions from the department heads
  • Advertise the position requested on the specific job portals
  • Assist in long listing of CVs for all the requested positions
  • Share the long listed CVs with the functional managers
  • Interview scheduling and assist in post-recruitment process
  • Conduct new employees’ induction/orientation
  • Prepare employee contracts

Payroll and HRIS

  • Prepare payroll each month and share with HR/Admin Manager for review
  • Maintain a consolidated HRIS database of all the employees
  • Coordinate and collect data of provincial/district staff from District Operations/Finance Officers
  • Monitor biometric attendance as required

Timesheets & Leave Database

  • Collect timesheets from Humqadam staff.
  • Coordinate with Provincial Office Managers/Ops and Finance officers for the collection of timesheets.
  • Prepare ‘Local Staff timesheet’ data and share with Finance at the start of each month.
  • Maintain and update leave database upon the collection of timesheets and share the relevant data with the Ops/Finance Officers or Provincial Office Managers.
  • Maintain hard copies of timesheets on a monthly basis.

Exit Employees Management

  • Coordinate with Exit staff for the completion of exit documents.
  • Prepare final settlement form and take acknowledgement from exit employee.

Health/Life Insurance and EOBI

  • Coordinate with the service provider for monthly addition/deletion
  • Make health insurance addition/deletion payment on monthly basis
  • Share health claims of Islamabad staff on every Friday with Health Insurance company and keep track through online portal.
  • Coordinate with Ops/Finance officers or Provincial Office Managers about any health claim issue as they are responsible for sending claims to the company.
  • Update online EOBI system on monthly basis and make the payments accordingly.
  • Keep track of the contract extension/completion of service providers
  • Maintain a master sheet for Health/Life Insurance.

Personnel File Audit

  • Ensure employment contracts adhere to requirements in relevant legislations
  • Ensure personnel Files are up-to-date and in accordance with the requirements of audit.
  • Meet internal and external audit standards
  • Facilitate processes to ensure transparency

Performance Evaluation

  • Coordinate with all the line managers and functional managers to ensure timely completion and submission of probation/annual appraisals
  • Maintain a performance evaluation database
  • Proper action to be meted out after receiving all the appraisals from the head office and district staff

Activity Reporting

  • Provide accurate and timely activity-based reporting as per project SOPs: weekly, monthly, quarterly etc.
  • Provide informative, timely and effectively presented written reports/numerical data as required
  • Maintain HRIS

 Minimum Experience Required:

  • At least 3 to 5 years of proven /significant experience working at this level within HR.
  • Experience of working in an HR environment, providing generalist HR advice.
  • Good planning, organizational, analytical and decision-making skills
  • Good oral and written communication skills
  • Very tactful and discrete when dealing with people and confidential information.
  • Strong command of the English language.
  • Good Supervisory, time management, team Building Skills
  • Excellent interviewing and negotiation Skills
  • Knowledge of MS Office (MS Word & MS Excel in particular).

Minimum Qualifications and Knowledge Required:

  • Bachelors or Master’s Degree in HR or other relevant field.  
  • Human resources management
  • Knowledge about developing Job Descriptions
  • Performance review methods and techniques
  • Staff training, development and recognition
  • Mentoring and coaching
  • An understanding of relevant HR legislation, policies and procedures