Job Description: Digital Services Lead
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Title
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Digital Services Lead
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Category
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Contract / Project Based (With Possible Extension)
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Reports to
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Executive Director
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Station
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The position is based at Islamabad Head Office, however the incumbent shall be required to travel nationally
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Remuneration
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Market competitive fee will be offered to the right candidate.
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Apply By
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March 15, 2017
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Email
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[email protected]
31-Mauve Area, RDF Centre, Near NHA Building, Sector G-9/1, Islamabad
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Pakistan Centre for Philanthropy
Pakistan Centre for Philanthropy (PCP) has a unique mandate to enhance the volume and effectiveness of philanthropy in Pakistan and facilitate partnerships between the Government, business and civil society for promoting social development. PCP has thus far created a niche for itself through evidence-based research on philanthropy and advocacy for a better enabling environment to strengthen civil society organizations (CSOs) through its certification program, and enhances the effectiveness of philanthropy through philanthropy support services.
PCP was established in 2001 as a not-for- profit government support organization under section 42 of the Companies Ordinance 1984. It is the only authorized body by the Federal Board of Revenue (FBR) Government of Pakistan (wide notification no 1116(1)/2003 dated December 18, 2003) to certify NPOs in Pakistan. At the moment, we are certifying organizations including INGOs, NGOs and local support organizations. It is led by an eminent Board of Directors consisting of renowned citizens and leaders from the business, civil society sector and public life.
Job Summary
The incumbent is to lead the planning & design phase of PCP’s digital services approach in collaboration with certification, research and projects & partnerships units around three key online-based services: certification, giving and learning. Specifically, the approach aims to:
- Improve the certification process: Make the certification process simpler, quicker, cost-effective, more user-friendly, responsive and predictable.
- Establish a national ePhilanthropy platform for Pakistan: Create a nationally-shared asset for civil society where PCP-certified organizations can share their stories and seek funds for their initiatives.
- Establish a blended learning platform for PCP: Create a video-based blended learning platform which CSOs can access to improve their chances of becoming PCP-certified, and strengthen their fund-raising and communications skill-sets so that they can utilise the ePhilanthropy platform most effectively.
The incumbent must demonstrate commitment, responsibility and initiative to contribute to the highest standards for services set by the organization. The incumbent must be innovative and resourceful and must bring drive to produce results.
Responsibilities
The job profile includes;
- Develop a dual external and internal vision for the digital services platform.
- Setting direction by defining the vision, building the business case and plan (including funding requirements for development & implementation phases, and financial projections, e.g., expected revenues, as well as detailed operational strategies on HR, technology, social media and CSO outreach) and aligning, motivating, and inspiring key stakeholders. This includes but is not limited to:
- Lead and/or support the analysis of systems, procedures and business processes related to certification, recommending about how certification could be streamlined, optimized and digitized.
- Identify key strategic and technical partners, including:
- A trusted banking partner to ensure online payment functionality, as well as security and fraud prevention;
- A technical partner to support the design the platform, its functionality and CSO content creation, CSO engagement, attracting donors, maintaining an innovative web presence, effective marketing, and other best practices; and
- An IT partner that could support the management of the giving platform.
- Ensure flawless execution of feasibility analysis on the following:
- Willingness and ability (internet bandwidth limitations, for example) of current and potential PCP-certified CSOs in Pakistan to participate in blended learning trainings;
- Potential partners, e.g., video developers, universities / capacity development service providers in Pakistan / experts on communications, fund-raising and campaign development; and
- Cost implications to PCP of sustaining this type of CSO support, as well as the barriers and opportunities to scaling-up the number of CSOs accessing blended learning.
- Lead and/or support the facilitation of consultative technical design workshop to have a comprehensive design of digital services platforms.
- Lead and/or support the prototype of the envisioned platforms.
- Ensure that design and planning phase is delivered on-time, within scope and within budget.
Qualifications:
- Mid and/or senior level management experience.
- Prior experience in sales and/or leadership efforts at a startup company, or other organization.
- Strategic sales or marketing experience.
- Excellent leadership, negotiation, management, problem solving, and interpersonal skills.
- Exceptional oral and written communication skills.
- Extensive experience in fund-raising through angels, super angels, and venture capitalists.
- Track record of building innovative, creative, and collaborative teams.
- Strong desire to lead from a strategic and tactical perspective in all aspects of day to day operations.
- Understanding of basic IT related processes.
- Strong undergraduate and/or graduate academic credentials.