Office Manager

Position:                   Office Manager      

Reporting to:             Senior Director Finance & Compliance 

Base of work:            AMD Project Office in Lahore with travel project-wide

About CNFA:

Founded in 1985, CNFA is a Washington, D.C.-based, international development organization dedicated to stimulating economic growth around the world by nurturing entrepreneurship, private enterprise and market linkages in the agricultural development sector.

Since its inception, CNFA has actively promoted public-private sector partnerships as a way to jumpstart economic growth. We specialize in engaging private sector investment in training, new technology and marketing as a means to increase overall competitiveness, expand exports and generate higher incomes all along the value-chain for farmers, processors and distributors. CNFA has a successful track record of performance in Africa, Eastern Europe, the Middle East, the CIS, and South and Central Asia, and has managed more than $310 million in donor-funded agriculture development programs over the past decade.

General Project Description:

he U.S.-Pakistan Partnership for Agricultural Market Development (AMD) activity in Pakistan is a USAID funded activity implemented by CNFA with the goal of supporting the development of Pakistan’s commercial agriculture, particularly through improving the ability of Pakistan’s agriculture and livestock sectors to meet both international and domestic demand and requirements in targeted product lines in citrus, mango, high value/off season vegetables and livestock. AMD envisions transforming the four targeted product lines into efficient, private sector led value chains that deliver competitive products to domestic and export markets. AMD’s targeted training, matching grants, and technical assistance will leverage private sector investment and encourage innovation. Together, these approaches will support upgrading, streamline supply chains, optimize profit margins, increase participation of women entrepreneurs, and ultimately make Pakistani mango, citrus, meat and HV/OSV more profitable and more competitive. AMD aims to achieve this through two complementary objectives:

•     Increase the efficiency, quality and profitability of select product lines, through the adoption of production, marketing, and business organization management practices that will transform supply chains of select specific product lines to higher levels of production. AMD will facilitate increased demand for Pakistani agricultural products and foster supply-demand synergies between producers and buyers, thereby complementing supply-side improvements by the USAID Agribusiness Project (UAP);

•     Improve market linkages within targeted product line chains and develop the institutional capacity of catalytic actors within chains. AMD will work with processors, traders, retailers, and ancillary service providers that support the targeted value chains.

Values:

1. CNFA’s support function is client-oriented with a strong vested interest in the overall success of the project.  All support functions – their development and adjustment – exercise responsiveness to client needs and expectations.
2. Flexibility, adaptation, and innovation are key in CNFA’s proactive stance to systems’ adjustment and problem-solving.
3. Collegial cooperation with all AMD staff, partners, stakeholders, USAID personnel, and government officials towards the overall success and impact of the AMD Project.

Position Duties and Responsibilities:

The Office Manager will oversee all office operations and maintain efficiency in the workplace.

• Support AMD’s Project Compliance Unit with logistics around visitors, office meetings and trainings;
• Supervise Support Staff and Drivers.
• Manage the office on a day-to-day basis. 
• Maintain management tools and logs to communicate current status of operations to senior staff;
• Maintain office facilities and equipment by assisting with procurement and arranging for building maintenance. 
• Plan space allocations, layouts and floor moves as required.
• Provide overall support to the project, LT and ST staff members.
• Show a willingness to perform other duties as assigned by the Senior Director of Finance and Compliance or Chief of Party.
• Provide administrative support to AMD’s Project Compliance Unit and other staff;
• Schedule and organize activities such as meetings, travel, bookings for hotels, airport pick up, conferences and department activities for all team members;
• Handle incoming and outgoing mail, faxes, and deliveries;
• Organize office trainings when necessary;
• Maintain both hard and soft (electronic) Filing system following company protocols;

Supervision/Reporting:

The Office Manager is supervised by and reports to the Senior Director of Finance and Compliance.

Working Conditions/Special Considerations:

The employee is expected to comply with the terms and conditions as noted in his/her letter of agreement with CNFA. 

This assignment is based in Pakistan. Lahore will be the primary duty post, but the employee will spend approximately 30% of his time in other territories or provinces within Pakistan.

Qualifications:

• Pakistani national;
• Bachelor’s degree or equivalent experience;
• 5-7 years of related experience, preferably with USAID contracts or international organizations;
• Demonstrated ability to manage multi-component projects, junior staff and multifunctional teams with international personnel required;
• Proficient in Microsoft Office Suite, Adobe applications;
• Working knowledge of USAID policies, rules and regulations preferred;
• Previous project work experience in Pakistan;
• Team player, with excellent organizational, training design and delivery, time management, and communication skills in English, both written and oral.  Excellent Urdu, with regional language capability desirable.