Position Summary:
The Human Resources Manager manages, develops, and administers policies and programs covering several of the following: recruitment, wage and salary administration, training, employee relations, and benefits. Prepares recommendations to top management concerning human resource policies and practices, works closely with line and staff management to develop human resource plans and strategies to meet organizational requirements. Ensures that program policies and practices comply with applicable laws and regulations. Responsible for the employment, training, motivation and evaluation of assigned employees.
Reporting & Supervision:
The Human Resources Manager reports to the Chief of Party and directly supervises the HR Officer.
Primary Responsibilities:
- Develops and implements policy regarding human resources activities, such as recruitment, compensation, benefits, training, employee relations, and performance management.
- Processes, verifies, and maintains documentation relating to personnel activities such as staffing, recruitment, training, grievances, performance evaluations, and classifications.
- Interprets and provides guidance and instruction to subordinates/peers on HR processes, policies, workflow, and work unit priorities.
- Develops professional HR substantive expertise through continuous learning activities such as attending academic courses, seminars, workshops, and reading professional research journals or conducting research to support program development;
- Studies and analyzes positions and prepares position descriptions based on job responsibility questionnaires and personal interviews. Evaluates positions using established evaluation systems, determines grades and prepares records as to the validity of the evaluations.
- Records and tracks data from position descriptions and job salary evaluations to ensure consistency and accountability.
- Identifies staff vacancies and recruits, interviews and selects applicants.
- Provides employees with information about policies, job duties, working conditions, wages and opportunities for promotion and employee benefits.
- Administers compensation, benefits and performance management systems, and safety and recreation programs.
- Advises managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes.
- Plans and conducts new employee orientation to foster positive attitude toward organizational objectives.
- Analyzes training needs to design employee development, language training, and health and safety programs.
- Serves as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
- Conducts exit interviews to identify reasons for employee termination.
- Contracts with vendors to provide employee services, such as background verification, health and life insurance and transportation.
- Assists supervisors and staff with understanding and using the Performance Evaluation System (PES).
- Mediates conflict, grievances, and harassment cases.
- Makes decisions on HR issues in consultation with the chief of party.
- Carries out other duties, of a reasonable nature that are integral to meeting objectives of the program, as may be assigned by the chief of party.
Required Skills & Qualifications:
- A Bachelor's or Master's degree in Human Resources, Business, or a related field.
- 5-7 years recruiting/general HR experience in a corporate, high-volume, complex environment. Experience sourcing, recruiting, and interviewing professional and management candidates required.
- Functional staffing leadership experience highly desired.
- Experience developing and implementing programs across large complex organizations and with software and systems-related to sourcing and management of candidates.
- Demonstrated success working across multiple business units.
- Solid HR skill set with ability to influence and build credibility at all organizational layers.
- Solid process skill set; strong HR practices skills.
- Results-oriented and knows how to execute with a fluid and flexible work style.
- Builds trust and rapport quickly and completely.
- Detail-oriented and follows-through on all tasks to ensure accuracy and completeness.
- Is an excellent and creative collaborator and can allow for differences.
- Has the ability to grasp issues quickly and work on the right things at the right time.
- Has a reputation of initiating ideas and programs, not just delivering what is requested. Is passionate about the work and making a difference.
- Can pull people to agreement on a change initiative or process improvement.
Physical Demands:
While performing the duties of this job, the employee may occasionally be required to lift and/or move up to 20-25 pounds.
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; your supervisor may assign other duties as deemed appropriate and necessary.